DLL is a global vendor finance company who partners with equipment manufacturers, dealers and distributors in more than 30 countries to support their distribution channels and help grow their businesses. In Poland, DLL wanted to dramatically decrease the time to prepare financial quotes for employees and partners. It needed to be easily scalable and accessible for our users. Another requirement was a mixed solution that could work either online or offline.
DLL identified a short list of 8–9 companies in Poland and assessed their capabilities, and the firms’ portfolios were studied. There was also hesitation to hand this project to a start-up, so the maturity of these IT companies was a significant factor in awarding the contract.
At the end of the evaluation process, Uptime was selected as the service provider for this project. DLL identified Uptime’s technical capabilities, the ability to implement DLL’s concepts into a mobile application and to a lesser degree price competitiveness
DLL held a kick-off meeting with Uptime where DLL presented a draft specification for the app. It took 2–3 days to finalize the scope which resulted in a change of 20%–30% due to Uptime’s technical feedback. Both parties agreed on the list of elements of the project that needed to be prepared and approved including the visualization of the final application.
Uptime incorporated DLL’s Excel guidelines into their programming and development and also created an integrated and sophisticated calculation engine.
A team of 4 from Uptime was initially put on the project, and that was increased to 6 as the project progressed. A developer was given responsibility for the user experience; 2 were put to work specifically on the API to the website; 2 were assigned to the mobile application; and finally, a developer was tasked with the engine and quote preparation.
After extensive testing, Uptime published the application, and the feedback from DLL’s sales force has been enthusiastic.
DLL was impressed with Uptime’s responsiveness to requests, ability to take a concept through to updated features in the application. and project management abilities.
The project has been very successful, and the relationship continues with DLL and Uptime currently discussing new features to be built into the app for the next release.